Support Team

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Activity overview

Latest activity by Support Team
  • Support Team created an article,

    What is 'Two-Step-Verification' and how does it work?

    The Two-Step-Verification is an additional safety feature that aims to safeguard our users' data. It does so by asking users to authenticate their identity, using their mobile contact number. To ut...

  • Support Team created an article,

    Are there any Payment Processing charges for Outsourcing a Project or Job?

    Prolancer will charge users a payment processing fee each time a payment is made towards a project. Hirer Payment Processing Fee is applicable upon the acceptance of a proposal and the transfer of ...

  • Support Team created an article,

    Proof of ID Verification

    At Prolancer, our users are authentic. We urge our freelancers to always verify their accounts by adding up-to-date information, real user profile photo and also a photo ID verification. We hope ou...

  • Support Team created an article,

    Community Article: Improved Payment Services

    Prolance is a customer-centric company and as such, the satisfaction of our customers is of utmost importance to us. One of the most important and convenient tools that we offer to our customers is...

  • Support Team created an article,

    Prolancer Payment Processing & Withdrawal Fees

    Prolancer will charge users a payment processing fee each time a payment is made towards a project, or a withdrawal is made from a user’s account. * Prolancer has separate payment processing charge...

  • Support Team created a post,

    Prolancer.com helping self-employed and companies at a time of crisis

    Technology contractor marketplace suspends all service fees Prolancer.com helping self-employed and companies at a time of crisis London, UK; 2nd April 2020 – Prolancer.com, the next generation ...

  • Support Team created a post,

    COVID-19 - Message from our CEO

    The COVID-19 pandemic has impacted everyone’s life globally. Our hearts go out to all the people who have lost their loved ones, as well as those whose livelihoods have been adversely affected by t...

  • Support Team created an article,

    COVID-19 Crisis: Prolancer Suspends All Service Fees

    To support businesses and freelancers during this COVID-19 crisis, Prolancer has decided to suspend all its service fee charges for current and new users.  Under this new policy, hirers and freelan...

  • Support Team created an article,

    Why should I upgrade to Premium?

      You can UPGRADE your posted job to Premium FOR FREE at any time and take advantage of the many benefits of our Premium Jobs service. By depositing £200 of your project or job (otherwise known as ...

  • Support Team created an article,

    Premium Jobs

      Premium Jobs is Prolancer’s new, FREE and specialised service offered to Hirers in order to help them source the top candidates for their projects and/or job with more ease and confidence. With P...